Plans & pricing
Sertiq has four tiers. Free starts immediately with no card. Paid tiers are monthly Stripe subscriptions in GBP — no annual lock-in, change or cancel any time.
Plan matrix
Section titled “Plan matrix”| Capability | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Price / month | £0 | £29 | £69 | £299 |
| Suppliers | 5 | 25 | 100 | Unlimited |
| NCRs / month | 10 | 100 | 500 | Unlimited |
| Workspace users | 1 | 3 | 10 | Unlimited |
| Employees (org headcount) | 3 | 15 | 50 | Unlimited |
| AI credits / month | 0 | 50 | 200 | 1,000 |
| Calibration tools | — | 10 | 50 | Unlimited |
| RMA / month | — | — | 10 | Unlimited |
.docx audit export | — | Yes | Yes | Yes |
| CSV export | — | — | Yes | Yes |
| Interactive supplier SCAR portal | — | — | Yes | Yes |
| SCAR PDF document | — | — | — | Yes |
| 8D problem-solving module | — | — | — | Yes |
| Multi-site | — | — | — | Yes |
| AI: Pareto / trend insights | — | Yes | Yes | Yes |
| AI: Root Cause Analyst | — | — | Yes | Yes |
Which plan suits you
Section titled “Which plan suits you”Free — a single QE evaluating Sertiq, or a tiny operation with under five suppliers. Manual workflow, no AI, no export. Enough to model your full ISO 8.4 process end-to-end.
Starter (£29) — a small QE team or solo QE Manager with a focused supplier base. You get .docx audit reports, calibration tracking, 50 AI credits for Pareto insights, and 3 user seats.
Pro (£69) — the day-to-day plan for engineering SMEs. AI Root Cause unlocks here, alongside RMA, CSV export, the interactive supplier SCAR portal, and 10 workspace users.
Enterprise (£299) — regulated audits (AS9100, IATF 16949 adjacent), multi-site operations, formal 8D problem-solving, branded SCAR PDFs, and SAML / SCIM coming on roadmap. Unlimited everything.
What an AI credit buys
Section titled “What an AI credit buys”Each AI feature consumes a fixed credit cost per call:
| Feature | Cost |
|---|---|
| NCR draft autofill | 1 credit |
| 8D autofill (D1–D8) | 1–5 credits |
| Root Cause Analyst | 3 credits |
| Pareto / trend insights | 3 credits |
Re-opening a cached AI report is free — credits are only spent when you click Generate or Regenerate. See AI assist.
Credit top-ups
Section titled “Credit top-ups”Need more credits mid-cycle? Buy a one-off pack from /settings/billing:
| Pack | Credits | Price | Per credit |
|---|---|---|---|
| Small | 100 | £5 | £0.050 |
| Medium | 500 (+15% bonus) | £20 | £0.035 |
| Large | 1,500 (+50% bonus) | £50 | £0.022 |
Top-up credits never expire on paid plans and stack on top of your monthly allotment. Monthly included credits burn first.
Upgrading
Section titled “Upgrading”- Open
/settings/billing(admin only). - Click Change plan on the target tier.
- Stripe Checkout handles payment. Upgrade takes effect immediately.
Downgrades take effect at period end and require your data to fit the lower cap first — see Billing & AI credits.
What hits a quota
Section titled “What hits a quota”Only published records count. Drafts are excluded everywhere — quotas, dashboards, supplier scores, AI calls. See Drafts & autosave.
VAT and invoicing
Section titled “VAT and invoicing”- Prices are exclusive of UK VAT. VAT is added at Stripe Checkout based on your billing country and validated VAT number.
- Add your VAT number, billing email, and PO reference in the Stripe Customer Portal (button on
/settings/billing). - All invoices are issued by Mariusz Łaszewski, trading as Zatto Dev, in GBP, payable on receipt via Stripe.
Related
Section titled “Related”- Billing & AI credits — manage subscription and credits.
- AI assist — feature credit costs.
- Drafts & autosave — why drafts don’t count.